AMC Contract & Service Complaint Management Software

  Manage AMC contracts, service complaints, preventive maintenance, service engineers, customer assets, spare parts, mobile operations, barcode tracking, and reports from one centralized platform

 Designed for small and growing service businesses to streamline daily operations, improve service tracking, and deliver better customer support.

COMPLETE SOFTWARE FEATURES

Everything You Need to Manage AMC & Field Service Operations

AMC Contract Management

Manage contract dates, covered products, service frequency, warranties, renewals, and contract status.

  • AMC Renewal Alerts
  • Contract Coverage Tracking
  • Covered Product Management

Service Call & Complaint Management

Register complaints, assign service engineers, track work progress, and maintain complete call history.

  • Quick Complaint Registration
  • Engineer Assignment
  • Real-Time Status Tracking

Preventive Maintenance Scheduling

Plan preventive and periodic service visits according to contract frequency and service due dates.

  • Automatic Service Scheduling
  • Upcoming Visit Alerts
  • Pending Visit Tracking

Field Engineer Management

Assign service work, monitor field activities, record on-site updates, and track engineer performance.

  • Engineer Assignment
  • On-Site Status Updates
  • Activity Timeline

Spare Parts & Inventory Management

Track stock availability, spare usage, material movement, service-call consumption, and inventory history.

  • Stock Inward and Outward
  • Spare Parts Usage
  • Low-Stock Monitoring

Customer & Asset Management

Maintain customer, site, product, warranty, installation, contract coverage, and service-history records.

  • Customer and Site Records
  • Installed Asset Tracking
  • Complete Service History

Mobile Field Service Management

Allow service engineers to access assigned calls, update work, request spares, and close calls from mobile devices.

  • Desktop and Mobile Access
  • Visit Checklists
  • Mobile Call Closure

Barcode & QR Code Asset Tracking

Identify and track assets using barcode or QR scanning with complete product and service lifecycle visibility.

  • Barcode and QR Identification
  • Asset Status Tracking
  • Repair and Retest History

Reports, Analytics & Service History

Review customer, contract, product, engineer, service, scheduled visit, and spare-parts reports.

  • Contract-Wise Reports
  • Engineer Performance Reports
  • Product Service History

AMC Management Software

Annual Maintenance Contract (AMC) Management Software helps you manage service contracts, multiple products under contracts, AMC renewals, service calls, complaints, warranty details, and customer communication

Manage Service Contracts
Upcoming Contract Renewal Alerts
Contract Product Inventory
Contract Upcoming Renewal Alerts
Contract-Wise Service Call Reports


Service Call Management

Service Call and Complaint Management Software helps you record customer complaints, assign service calls to service engineers, track job status, and maintain complete service history.

Log Complaints in One Click
Assign Complaints to Service Engineers
Issue and Action Management
Automatic Field Service Report Generation
Engineer-Wise Day-to-Day Services Call Report
Service Engineers Can Resolve Calls On-Site from Mobile

Service call management software

Inventory  Management

Inventory Management

Maintain detailed inventory logs for products and spares, including stock in, stock out, usage under AMC and service calls, and current stock status.


Product Availability status
Product Tracking
Product Inward and Outward Tracking
Create Delivery Challans
MRN Request Management


Lead Management Software

We develop lead management software which helps to increase the sales and revenue of the organization. Lead management system is marketing automation software. It is a tracking process and managing the sales. We also help to develop the better relationship between the client and the organization. It helps to improve the lead conversion of the organization and improves the business performance of the organization. .

Easy and efficient way to manage leads
Provides Automatic Client Follow-Up

Lead management software

Go into SMART AMC Service Software Today!

Contact Us

  Safe and secure software

   Access Anywhere on Any Device

  Customization modules as per workflow

   Cloud and On-Premises Hosting

Quick Call For Demo: Mob. 97654-82999
Email Us For Demo: ankush@arcprolite.com