AMC Management Software helps service-based businesses manage Annual Maintenance Contracts with multiple products under a single contract. As a field service AMC software, it enables AMC date tracking, contract-wise service scheduling, preventive maintenance service management, complaint handling, technician assignment, service call closure, and warranty tracking. .
Manage your field service operations efficiently by assigning service calls to technicians, tracking job status in real-time, and ensuring faster service delivery. Improve productivity with better scheduling, reporting, and communication tools.
ARCProlite helps businesses simplify AMC contracts, service operations, technician management, inventory tracking and customer support using one centralized platform.
Manage Annual Maintenance Contracts, renewals, warranty periods and customer agreements efficiently.
Track customer complaints, service calls and support tickets with real-time updates and engineer assignments.
Schedule periodic maintenance visits and never miss important preventive service commitments.
Manage field engineers, staff assignments and onsite service operations with improved productivity tracking.
Maintain accurate spare parts inventory and monitor stock usage across service operations and AMC contracts.
Store complete customer records and manage all installed products and assets from one centralized system.
Access service operations anytime using mobile-friendly interfaces designed for field engineers and staff.
Track and manage assets using barcode or QR code scanning. Maintain complete visibility of each asset's lifecycle, including:
Generate detailed reports and access complete service history for better business insights and decision making.
ARCProlite can be customized according to your unique business workflows, service processes, reporting structure and operational requirements — helping you manage your business exactly the way you work.
Efficiently manage service requests, assign tasks to technicians, and track job status in real-time to ensure faster resolution and better customer satisfaction.
Plan and schedule periodic service visits with ease, ensuring timely maintenance and improved customer satisfaction without missing any service commitments.
Keep technicians and customers informed with instant SMS and email notifications for service assignments, status updates, and AMC contract expiry reminders—ensuring timely action and better communication.
Generate detailed and customizable reports to gain valuable insights into your service operations. Analyze performance with customer-wise, contract-wise, product-wise, engineer-wise, and on-site service reports all in one place.
Monitor team activities and service progress to improve coordination and client communication.
Creating automatic SMS and Email rules for processing activity to yours customer reminders
Easily export data for analysis, reporting, or integration with other systems.
Chart and graph analytics for seamless monitoring of business and team performance. .
Powerful reports generated as service engineers complete calls and submit detailed reports.
Fully optimized for mobile devices, ensuring seamless access and functionality on the go